Premium telephone answering service in French-speaking Switzerland, more than 20 years in business

This company provides outsourced telephone answering and professional call handling for demanding B2B clients. It has been active in French-speaking Switzerland for more than twenty years and has built a solid reputation for reliability. Its positioning is firmly premium. It does not seek to maximise the number of calls handled. It aims to offer quality representation, where every call reflects the image of the client. The approach is personal, local and confidential. The portfolio includes several hundred business clients, notably liberal professions, service companies, and players in finance, healthcare, real estate and public administration. This loyal client base generates recurring revenue and high profitability. The IT infrastructure is recent and allows calls, messages, priorities and sensitive contacts to be managed in a personalised way. A team of operators is in place, supervised by a manager who ensures day-to-day continuity. The sale takes the form of a going concern (business assets), without cash or debt. The development potential is real: a more proactive sales approach towards lawyers, fiduciaries, family offices or private medical practices, modernisation of invoicing and reporting, and an enriched offer with higher value-added services, without abandoning the premium positioning. Support for the buyer is offered. Interested buyers are invited to request further information.